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Interrupting a charging session - how to disconnect

Posted: Tue Jun 25, 2019 7:13 pm
by RangeFinder
On two or three occasions so far I have needed to end a charging session early and have been unable to work out how to successfully do so without having to open the bonnet and use the emergency charger disconnect pull cord. These have been on charging stations where it has not been possible to end the charging session via an app. There must surely be a better/easier way to do this, but I can't work out what it is. Tried calling my dealer, they know nothing about Kona EV's, tried calling Hyundai customer services who said....speak to your dealer. To avoid ending up in Dante's circle of hell, I am hoping that someone on here has worked out the solution to this, maybe by reading a bit of the manual that I have managed to miss?

Looking forward to any ideas. Thank you!

Re: Interrupting a charging session - how to disconnect

Posted: Wed Jun 26, 2019 7:41 am
by AEB-UK
Have you tried holding the unlock button on your key fob for 5 seconds, then pulling the cable from the car socket?

Re: Interrupting a charging session - how to disconnect

Posted: Wed Jun 26, 2019 9:43 am
by RangeFinder
No, haven't tried that yet, but will do.

Re: Interrupting a charging session - how to disconnect

Posted: Wed Jun 26, 2019 3:05 pm
by AEB-UK
I should have added "gently" before pulling ;)
This is how we disconnect the cable from our car when it's connected to a POD Point charger.

Re: Interrupting a charging session - how to disconnect

Posted: Tue Jul 09, 2019 1:43 pm
by bgw
Correct, even when the car is unlocked you still need to press the unlock button on the keyfob to release the charge cable - however I do not find it necessary to hold it for 5 seconds. You will have to stop the charge from the charge point first though.

Re: Interrupting a charging session - how to disconnect

Posted: Mon Jul 22, 2019 3:04 pm
by RangeFinder
Just to say that I have followed your advice and it has worked fine now. Having seen the last comment, I will experiment with not holding down the unlock button for as long and seeing if that still works. Thanks for the advice.

Re: Interrupting a charging session - how to disconnect

Posted: Tue Dec 15, 2020 9:34 pm
by Rhauri
Worked for us (unlocking the car, let me unplug the charge plug, ahead of it being fully re-charged).