Challenges with public fast chargers

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EalingMum
Posts: 1
Joined: Mon Oct 28, 2019 8:14 am

Challenges with public fast chargers

Post by EalingMum » Mon Oct 28, 2019 8:31 am

I am new to the community and hoping that you can give me some advice.
Having had my Kona Ev for 3 months now I have done a couple of holiday trips in the Uk and am finding using public fast chargers very problematic from the perspective of knowing when I can rely on getting a workable fast charge connection.
First journey down to Exeter the first Electric Highway charger I tried would not maintain a reliable connection and the phone support informed me that there was a known problem due to the speed on the connection with the Kona however the Exeter Services EH fast charger would be compatible - which it was and I used that successfully.
This week in Norfolk I successfully obtained a fast charge at a Genie point charger in Norwich but when I tried to use the same network charger in Chelmsford again the fast charge failed repeatedly but I could get a 7kw charge (so got enough to limp home at 50mph).
I'd really like some information as to how I can determine which fast chargers I can rely upon to get a fast charge and where I can get the details of which are compatible with my Kona SE 64kw. Any advice would be much appreciated.

Mr t
Posts: 1
Joined: Wed Nov 11, 2020 8:54 pm

Re: Challenges with public fast chargers

Post by Mr t » Wed Nov 11, 2020 9:23 pm

Hi i have been looking into this and zapmap is a god send but like any thing unless we all post how owe last charge went none of the the web sites we use are any good. lets all keep posting

wja96
Posts: 1
Joined: Fri Nov 13, 2020 12:16 pm

Re: Challenges with public fast chargers

Post by wja96 » Fri Nov 13, 2020 12:19 pm

I find the Electric Highway chargers fine. I’ve had no issues when I’ve used them. Likewise, the Pod Point chargers at Lidl are really good, as are the Polar fast chargers.

SpunkyGB
Posts: 1
Joined: Sat Nov 28, 2020 4:17 pm

Re: Challenges with public fast chargers

Post by SpunkyGB » Mon Nov 30, 2020 7:10 am

I picked up my Kona Premium SE EV car on 27th November, though I hired one for a 10-day test 2 months ago. For me, I find that the Electric Highway chargers on the motorway networks are the most unreliable. Locally in Farnborough Hampshire, I find InstaVolt good (they also don't need an app or RFID card, just tap you normal Credit / Debit card) and also Polar seem to work well.

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