Kona Electric recall U.K.🇬🇧

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Wobby1
Posts: 12
Joined: Wed Apr 10, 2019 12:14 pm

Kona Electric recall U.K.🇬🇧

Post by Wobby1 » Wed Nov 18, 2020 6:31 pm

Just receive a letter today from Hyundai U.K. recalling my Kona Electric due to a fire risk. Have been advise to park in the open with a good space left around it. Seems there’s been a few batteries catch fire, but in the scheme of things not that many compared to the number sold, so not too worried. It’s interesting though, I’ve read on line that Hyundai are moving away from LG Chem batteries to the Korean batteries use by Kia in their Nero, who haven’t had any problems.

Wildy
Posts: 12
Joined: Wed Mar 11, 2020 8:14 pm

Re: Kona Electric recall U.K.🇬🇧

Post by Wildy » Wed Nov 18, 2020 8:42 pm

I guess (hope) this does not apply to Kona hybrids?

Cheers
wildy

AEB-UK
Posts: 48
Joined: Sat Oct 20, 2018 4:53 pm

Re: Kona Electric recall U.K.🇬🇧

Post by AEB-UK » Fri Nov 20, 2020 10:32 am

Received the letter on Tuesday.
Must say I was a bit perturbed by the advice to leave it outside away from structures. :shock:
I always park it in the garage. :)
Phoned my dealer and it was booked in for Wednesday morning - pretty good response I thought.
Dropped it off accordingly and they told me to return after an hour.
On return they said the download and update was taking longer - probably needs at least 2 hours.
They texted later, I picked it up, and all appears well.
Just have to wait and see I suppose. ;)
2019 Kona EV Premium SE in Ceramic Blue :D

CRB
Posts: 36
Joined: Sat May 09, 2020 3:57 pm

Re: Kona Electric recall U.K.🇬🇧

Post by CRB » Sun Nov 22, 2020 10:02 pm

Got my letter too!

Was told I couldn’t wait as it would take too long. Booked in for 30th November.

Hopefully nothing happens in the interim.

Tried calling the national helpline and was in a queue for over 15 minutes so abandoned the call. Left an email and no reply and still not replied yet.

Supplying dealer very quick off the bark after using their webchat service.
Kona Electric Premium SE 64Kwh
Ceramic Blue

Alskona
Posts: 5
Joined: Sat Sep 05, 2020 12:12 pm

Re: Kona Electric recall U.K.🇬🇧

Post by Alskona » Thu Nov 26, 2020 7:18 pm

Had my Sept 2020 registered Kona recall carried out yesterday. It took about 2 1/2 hours but it could have been shorter since I had my phone's Bluetooth switched on which apparently interrupted the downloads until I switched it off. They said there were 5 downloads to carry out. I didn't ask what they were for. Just happy to get my car back with no changes to the car's driving settings.

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