Clutch issues

[Redd]

Good morning all
In Dec I purchased 23 plate Kona N line which had approx 5000 on the clock within a week the clutch failed so the car was returned to dealership in Tamworth to resolve. in Jan 24 it was returned to me with all the sorry and “this doesn’t happen “ comments .Yesterday it’s happened again.
Now it’s either poor repair or faulty parts. Has anyone had similar problems cus if it’s the part
( faulty batch) people surely would have the same experience.
Please help Would appreciate it