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Head Unit shortage?

Posted: Sat Jan 23, 2021 9:08 am
by ffox
My Premium GTI had it's 2nd yearly device on Jan 8th. The map update procedure stopped the Head Unit controls working correctly.

The dealer has ordered a replacement head unit and pulled the fuse so the car is usable but with no infotainment, satnav or rear-view camera.

I had heard nothing since, so contacted the dealer yesterday to discover that delivery of the new unit is expected on April 8th. That is a delay of 14 weeks!

Not happy.

Re: Head Unit shortage?

Posted: Tue Feb 02, 2021 9:02 am
by ffox
A quick update - the head unit arrived on Friday and was fitted yesterday. 3 weeks and 2 days is much better than 14 weeks, but still much too long imho!